All of a sudden, Doordash drivers were getting a delivery offer that highlights the number of estimated minutes for a delivery, and then in small print an offer that says something like “Earn $2.50 in DoorDash pay + 100% of tip.”. In other words, all you see is the base pay. No idea what the tip amount is at all.Edit: also what "proof" do the dashers provide? And why won't they show me? Edit 2: the total was actually $74, not $78. This is my receipt. Edit 3: I finally got my money back from my bank. God bless Redwood Credit Union - they are god damned amazing. Fuck you Door Dash. I'm never using your service again. Stupid ass company with no fucking ...Legit its so hard to track. I called support a total of 5 different times and got 5 different answers. 1) said my kit was delivered, then backtracked and said i needed to put in a "request form" 2) said my background check didn't clear 3) said my BGC cleared and i was approved for the AK, and that it was to be shipped in 4 days 4) said I wasn't ... Go to Settings in your device and give the Dasher app access to your camera. Launch the Dasher app. Go to the Earnings tab located in the bottom bar. Tap on the red bank symbol at the top right of your screen. Tap Add Bank Account to set up your direct deposit OR Update to change your bank information. IMPORTANT: Be sure the account provided is ... What is a self-service refund? Merchants can now request refunds for their Drive (DoorDash’s white label delivery service) orders via the merchant portal. For eligible orders, DoorDash can provide refunds for fees, tips and even the original order value. Successful refunds will be applied to your next invoice. Legit its so hard to track. I called support a total of 5 different times and got 5 different answers. 1) said my kit was delivered, then backtracked and said i needed to put in a "request form" 2) said my background check didn't clear 3) said my BGC cleared and i was approved for the AK, and that it was to be shipped in 4 days 4) said I wasn't ...Legit its so hard to track. I called support a total of 5 different times and got 5 different answers. 1) said my kit was delivered, then backtracked and said i needed to put in a "request form" 2) said my background check didn't clear 3) said my BGC cleared and i was approved for the AK, and that it was to be shipped in 4 days 4) said I wasn't ...If so, backspace out the last number and type it in manually for both the routing number and the bank account after you paste them into the field. Let me know if that works. 1. blrnation • 3 yr. ago. Yeah still just says my routing and account number are invalid. Chatted with support and they just said I’ll get an email from a specialist.That's all that DoorDash will "pay for" as active time. And DoorDash website does say those are the only "allowed to claim" miles. It is wrong. We are independent contractors. Every mile once we open the app to work until we close it out when we are done counts as an overhead expense for us. Per IRS rules and regs, those are claimable miles. Chase Sapphire Reserve, Chase Sapphire Preferred, Chase Sapphire, and J.P.Morgan Reserve cardmembers benefits: Free DashPass through 12/31/24 or a minimum of 1 year depending on activation date. If activated by 12/31/23, expiration date will be 12/31/24. If DashPass is activated between 1/1/24 - 12/31/24, your expiration date will be one year ...Click on menu icon (3 stacked lines) located in the top left corner. Click on “ Payment ”. Under "Add New Payment Method" click the arrow next to Credit/Debit Card. Enter the card number, CVC code, expiration date, and billing zip code. Click Add Card to save the information. If more than one card is on the account, click the 3 dots next to ...Mar 28, 2023 · A DoorDash Dasher receives their Red Card as part of their activation kit during orientation, and they then take a course that teaches them how the Red Card works. DoorDash loads the card with the amount required for each order, and then the Dasher uses it as a credit card. Customers use the Red Card when they require payment before delivery. Uninstall and Reinstall your DoorDash app. Uninstall the DoorDash app, turn off your phone for 3-5 seconds, and then reinstall the app. If you are not connected to wifi, installing the app will use data and affect your data usage. This will ensure the bug fixes our tech team implements to the app will update to your installed version of the app. Nov 9, 2019 · DoorDash Won Food Delivery by Seizing the Suburbs and $2 Billion (Bloomberg) -- There aren’t many jobs in Davidson, North Carolina, that offer the flexibility and decent pay that Alfonso Auz was ... Confirmation: You will be able to see the total amount of DoorDash credits left * Note: Previously received DoorDash credits and Gift Card credits are combined, and will automatically apply to your next order! (For Example: If you currently have $10 in DoorDash credits and redeem a $25 gift card, your DoorDash credit balance will now be $35)DoorDash was founded in 2013 by Stanford students (Tony Xu, Andy Fang, Stanley Tang, and Evan Moore) and is headquartered in San Francisco, California. DoorDash serves as a liaison between merchants and potential customers. In 2019, DoorDash’s revenue was $900 million. DoorDash is just one of the many food-delivery services available; however ... Basically, everytime I use the doordash app, it tells me to verify with another card. And when I do verify the card that mind you is: Apparently, none of that matters. Because they won’t let me order anything. This all started when my brother was locked out of their accounts for literally using my moms card (with her permission ofc) so they ...Food delivery company DoorDash is taking steps to try and help drivers offset rising gas prices, though unlike ride-share apps Uber and Lyft, it says the added costs won’t be passed on to ...DoorDash refuses to provide refund. I placed my first order with DoorDash last night. Three of the items I ordered were not delivered. All three were the same type of dessert. I have a copy of the order pickup receipt showing they were not included in the order that was picked up. However, I was charged over $25 for the items by DoorDash. There is no "Manage DashPass" option under my Account tab. On the desktop: •Log into your account. •Tap on the menu icon in the upper left corner. •Tap on DashPass. Then tap on “End Subscription”. •Confirm on the next page by tapping on “End Subscription”. There is no "DashPass" option that I can find anywhere.Select the button with three lines [icon] on the top left-hand corner. Select Orders and choose the corresponding order. Select "Help" on the right-hand side. Under “Order Issues,” select “Missing items” or “Items made incorrectly”, depending on the scenario. Follow the prompts on the screen.That's all that DoorDash will "pay for" as active time. And DoorDash website does say those are the only "allowed to claim" miles. It is wrong. We are independent contractors. Every mile once we open the app to work until we close it out when we are done counts as an overhead expense for us. Per IRS rules and regs, those are claimable miles. Troubleshooting. How do I troubleshoot the DoorDash website? Click the three horizontal bars in the top left of the screen. Then, in the dropdown, select “Help”. This will direct you to a support page where you can find answers to the most commonly asked questions. Troubleshooting Customer Support. Was this article helpful?Theres 3 sections of town homes on my street. When i go to order food, Door dash wont accept my house numbers on my address. When you go to input my address, it finds it. But as soon as you actually click on it, the house numbers wont stay put in. Ive tried to put in any house address on my street, and it wont work.Aug 31, 2023 · The app freezes all the time and often takes 10 or more minutes "looking for an order." Once it takes you out of a hotspot for a delivery, it won't give you directions back, I have to use a different app for that. And expecting access to location data ALL the time, even when my location services are off is ridiculous. Now I found a pattern: DoorDash would let me redeem $50 per week. It’s like after I enter 2 $25 cards or 1 $50 card, it will not allow me to redeem another card with the ‘Something went wrong’ message and this message goes away in 7 days. Talked to DoorDash, they insist I should talk to gift card merchant. But the card is valid since my ...Now I found a pattern: DoorDash would let me redeem $50 per week. It’s like after I enter 2 $25 cards or 1 $50 card, it will not allow me to redeem another card with the ‘Something went wrong’ message and this message goes away in 7 days. Talked to DoorDash, they insist I should talk to gift card merchant. But the card is valid since my ... Edit: also what "proof" do the dashers provide? And why won't they show me? Edit 2: the total was actually $74, not $78. This is my receipt. Edit 3: I finally got my money back from my bank. God bless Redwood Credit Union - they are god damned amazing. Fuck you Door Dash. I'm never using your service again. Stupid ass company with no fucking ...Check For Outages Check Your Internet Connection Make Sure Your Credit Card Is Valid Force Close the App Use Doordash.com Uninstall DoorDash Call Customer Support How to Tell if Doordash Is Down It’s not always easy to tell if Doordash is down.Show. We recommend choosing a password that: Is not being used by you already for another account / login. Is at least 8 characters in length. Uses uppercase and lowercase letters. Uses at least one number (0-9) and special characters (!@#$%^* …) Change my password.Get Support and Troubleshooting. Dasher App Support. Dasher Account Support. Support while at a Restaurant. Legit its so hard to track. I called support a total of 5 different times and got 5 different answers. 1) said my kit was delivered, then backtracked and said i needed to put in a "request form" 2) said my background check didn't clear 3) said my BGC cleared and i was approved for the AK, and that it was to be shipped in 4 days 4) said I wasn't ...Mar 15, 2022 · Food delivery company DoorDash is taking steps to try and help drivers offset rising gas prices, though unlike ride-share apps Uber and Lyft, it says the added costs won’t be passed on to ... Hop Won Express is a restaurant that serves Chinese on 139 E 45th St in New York, NY. Order online from Hop Won Express for takeout and enjoy some of the best food in New York today. Ratings & Reviews Afterpay allows you to purchase from DoorDash online store and pay later in 4 easy interest-free installments. How does Afterpay work? To pay with Afterpay: Add your items to the cart. Select Afterpay as the payment option at the checkout. Signup or use your existing Afterpay account.Legit its so hard to track. I called support a total of 5 different times and got 5 different answers. 1) said my kit was delivered, then backtracked and said i needed to put in a "request form" 2) said my background check didn't clear 3) said my BGC cleared and i was approved for the AK, and that it was to be shipped in 4 days 4) said I wasn't ... There's also no brick and mortar Doordash location in my area. Whenever I go to the signup page, it tells me my credentials were already use. If I click on "continue signing up for Doordash", it takes me to a page where I'm to login with my email address and password. However, when I enter the info and click login, it just takes me to a blank ...Hop Won Express is a restaurant that serves Chinese on 139 E 45th St in New York, NY. Order online from Hop Won Express for takeout and enjoy some of the best food in New York today. Ratings & Reviews Get delivery or takeout from Won Kitchen at 5460 Peachtree Boulevard in Chamblee. Order online and track your order live. No delivery fee on your first order!3 comments. Best. rdubmu • 3 yr. ago. Why don’t you ask them? Maybe their payment provider doesn’t accept it ;) 1.Promotion section won’t open. DoorDash emailed me a 50% off promo code but when I clicked the link my app started to refuse to open the promotions section, what would happen is that it would go out after about 2 seconds. I deleted the app and reinstalled it but it still wouldn’t open, any tips? DoorDash. User reports indicate no current problems at DoorDash. DoorDash is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. Edit: also what "proof" do the dashers provide? And why won't they show me? Edit 2: the total was actually $74, not $78. This is my receipt. Edit 3: I finally got my money back from my bank. God bless Redwood Credit Union - they are god damned amazing. Fuck you Door Dash. I'm never using your service again. Stupid ass company with no fucking ... Show. We recommend choosing a password that: Is not being used by you already for another account / login. Is at least 8 characters in length. Uses uppercase and lowercase letters. Uses at least one number (0-9) and special characters (!@#$%^* …) Change my password.Restart your phone Uninstall and Reinstall your DoorDash app. Uninstall the DoorDash app, turn off your phone for 3-5 seconds, and then reinstall the app . If you are not connected to wifi, installing the app will use data and affect your data usage.Mar 16, 2022 · A DoorDash spokesperson told CNBC that the company won’t ask customers to pay extra for gas. “We know Dashers aren’t the only ones facing pain at the pump, and we’re not passing the cost of these programs on to consumers at this time,” the spokesperson said. Some people don't think the surcharge for Uber and Lyft rides are enough. jiohdi1960 Dasher (> 3 years) • 4 yr. ago. open settings > apps > app info > dasher > clear cache, clear data . LunacyBin • 4 yr. ago. That worked! Thanks you're fucking awesome. You saved me from having to drive for UberEats! You would think DoorDash's customer support would be able to give these kinds of simple instructions.Dasher App 27% App 4% Website Stay up to date Be the first to know the next time DoorDash goes down. DoorDash comments Tips? Frustrations? Share them with other site visitors: You previously opted out of viewing this content. Visit our Cookie Consent tool if you wish to opt back in. Open Preferences Dasher_disaster I had this issue last yr.Contacting the restaurant about a missing item most likely won’t be helpful. Because the order was created through DoorDash, restaurants will always direct you to DoorDash about problems. DoorDash will let the restaurant know there was an issue with the order, and DoorDash will issue you a refund for the missing item.jiohdi1960 Dasher (> 3 years) • 4 yr. ago. open settings > apps > app info > dasher > clear cache, clear data . LunacyBin • 4 yr. ago. That worked! Thanks you're fucking awesome. You saved me from having to drive for UberEats! You would think DoorDash's customer support would be able to give these kinds of simple instructions.Apr 27, 2021 · All of a sudden, Doordash drivers were getting a delivery offer that highlights the number of estimated minutes for a delivery, and then in small print an offer that says something like “Earn $2.50 in DoorDash pay + 100% of tip.”. In other words, all you see is the base pay. No idea what the tip amount is at all. To get actual working promo codes for DoorDash, all you’ve to do is to install the extension, then you just shop as you normally do. Here’s how: Add Coupert to your browser. Open DoorDash and click the Coupert icon at the top right corner. Then you will see all the available promo codes. Now you can start saving with Coupert.Trending Articles. What is Fast Pay? How do I add or update my bank account information? Dasher Guide to Taxes; When do Dashers get paid? How do I setup my direct deposit information to receive my pay?UV-SkillCityProds 2 yr. ago. If they offer Canadian users on PayPal the PayPal debit card just get it anyway that you can’t use your PayPal account directly you should be able to use the PayPal debit card if it’s offered in Canada which I do not know I know that doesn’t help for right now but it is good to know in the future.DoorDash was founded in 2013 by Stanford students (Tony Xu, Andy Fang, Stanley Tang, and Evan Moore) and is headquartered in San Francisco, California. DoorDash serves as a liaison between merchants and potential customers. In 2019, DoorDash’s revenue was $900 million. DoorDash is just one of the many food-delivery services available; however ...DoorDash refuses to provide refund. I placed my first order with DoorDash last night. Three of the items I ordered were not delivered. All three were the same type of dessert. I have a copy of the order pickup receipt showing they were not included in the order that was picked up. However, I was charged over $25 for the items by DoorDash.DoorDash will provide a base pay for the order and your completion rating won't be affected. Discard the order if the customer was short on cash, unavailable, or refused to pay. You may deliver the order to the customer if the issue is “I do not have any change.” Remember, you’ll still receive your base pay for the order and your ...For iphone to clear website history and cookies u go settings -> safari -> clear website data and history. To be safe i checked and cleared it from the advanced options in settings as well, to do so go to settings -> safari -> advanced (scroll to the bottom) -> website data -> remove all website data and it should be clear to go and try the ...Key delivery rules to remember. Don't accept additional orders or special requests for alcohol directly from customers (for example, if they reach out via text) Don't leave an order unattended for a customer to collect. You must deliver the order in person. Remember, you can always refuse to deliver if a person appears below 21 years of age but ...3 comments. Best. rdubmu • 3 yr. ago. Why don’t you ask them? Maybe their payment provider doesn’t accept it ;) 1. Nov 9, 2019 · DoorDash Won Food Delivery by Seizing the Suburbs and $2 Billion (Bloomberg) -- There aren’t many jobs in Davidson, North Carolina, that offer the flexibility and decent pay that Alfonso Auz was ... Go to “Manage DashPass”. 4. Tap “Cancel Membership” to cancel your membership. 5. Select a reason for your cancellation and select “Select reason.”. 6. Select “Cancel DashPass”. 7. Your membership has been successfully canceled.UV-SkillCityProds 2 yr. ago. If they offer Canadian users on PayPal the PayPal debit card just get it anyway that you can’t use your PayPal account directly you should be able to use the PayPal debit card if it’s offered in Canada which I do not know I know that doesn’t help for right now but it is good to know in the future.We can’t mark an order as delivered unless we’re within a certain distance of the destination. Anything else is between the customer and DD support. The driver has no refund authority and has no business asking for refunds on behalf of the customer. On iOS, you can open the DoorDash app, click into Orders → Order History to see the receipt, refunded amount and refund issue date for the order. On Web, you can visit DoorDash.com, click the three lines on the left corner of the homepage and click into Orders. In Orders, you see your Order History and by clicking into the specific Restaurant ...Existing Dashers: You can Dash Now or Schedule a Dash for later. When Dashing, drive to a Hot Spot to maximize your opportunity to receive orders. You can also Edit or Delete an Existing Dash. When scheduling a Dash for later, if you do not see a city and time that works for you (i.e. can’t schedule a dash) within the Schedule page, there are ...Aug 31, 2023 · The app freezes all the time and often takes 10 or more minutes "looking for an order." Once it takes you out of a hotspot for a delivery, it won't give you directions back, I have to use a different app for that. And expecting access to location data ALL the time, even when my location services are off is ridiculous. For iphone to clear website history and cookies u go settings -> safari -> clear website data and history. To be safe i checked and cleared it from the advanced options in settings as well, to do so go to settings -> safari -> advanced (scroll to the bottom) -> website data -> remove all website data and it should be clear to go and try the ... Jul 6, 2022 · Shares of DoorDash ( DASH 0.03%) were falling 7.5% at 11:07 a.m. on Wednesday after rival Grubhub partnered with Amazon ( AMZN 0.44%) to offer members of its Prime loyalty program a year's worth ... Go to “Manage DashPass”. 4. Tap “Cancel Membership” to cancel your membership. 5. Select a reason for your cancellation and select “Select reason.”. 6. Select “Cancel DashPass”. 7. Your membership has been successfully canceled.To set up direct deposit, launch the Dasher app. Go to Earnings tab. Tap on the red bank symbol at the top right of your screen fill out your bank information. Your name on bank account. Your social security number (SSN) Your bank's routing number (9-numeric digits long, enclosed by dots) Your bank account number (usually 10-12 numeric digits long) Go to Settings in your device and give the Dasher app access to your camera. Launch the Dasher app. Go to the Earnings tab located in the bottom bar. Tap on the red bank symbol at the top right of your screen. Tap Add Bank Account to set up your direct deposit OR Update to change your bank information. IMPORTANT: Be sure the account provided is ... Once in the Merchant Portal, click on Manage Users: 1. Click + Add User. 2. Add their information: first name, last name, and email address. 3. Select the role you want them to have in the Portal (note: this can be changed if needed) Business Admin: If this option selected, they will manage all stores under the business ID.DoorDash is in 4,000 towns, compared with 500 cities for UberEats. “DoorDash came out of nowhere,” said Hetal Pandya, an analyst at Edison Trends. Story continuesCustomer Complaint: Doordash came to BBB’s attention in November 2015. A review of the company was done in January 2022. BBB suggests consumers review the company’s Help Section, https://www ...Contacting the restaurant about a missing item most likely won’t be helpful. Because the order was created through DoorDash, restaurants will always direct you to DoorDash about problems. DoorDash will let the restaurant know there was an issue with the order, and DoorDash will issue you a refund for the missing item.Go to the DoorDash app and tap on the “Orders” tab. Then select the “Help” option, and under the “Delivery Issues” tab, choose “Arrived late” if the order came later than expected. Follow the given prompts to contact DoorDash customer support. 5. Canceled Orders.Hop Won Express is a restaurant that serves Chinese on 139 E 45th St in New York, NY. Order online from Hop Won Express for takeout and enjoy some of the best food in New York today. Ratings & ReviewsNew User First Month Unlimited $0 Delivery Fee Terms and Conditions. Offer is for a $0 Delivery Fee on orders over $10. Other fees including service fees, small order fees, taxes, and gratuities still apply. Offer remains valid for 30 days after customer’s first order is delivered.Once in the Merchant Portal, click on Manage Users: 1. Click + Add User. 2. Add their information: first name, last name, and email address. 3. Select the role you want them to have in the Portal (note: this can be changed if needed) Business Admin: If this option selected, they will manage all stores under the business ID.Uninstall and Reinstall your DoorDash app. Uninstall the DoorDash app, turn off your phone for 3-5 seconds, and then reinstall the app. If you are not connected to wifi, installing the app will use data and affect your data usage. This will ensure the bug fixes our tech team implements to the app will update to your installed version of the app. A DoorDash Dasher receives their Red Card as part of their activation kit during orientation, and they then take a course that teaches them how the Red Card works. DoorDash loads the card with the amount required for each order, and then the Dasher uses it as a credit card. Customers use the Red Card when they require payment before delivery.3 comments. Best. rdubmu • 3 yr. ago. Why don’t you ask them? Maybe their payment provider doesn’t accept it ;) 1. Basically, everytime I use the doordash app, it tells me to verify with another card. And when I do verify the card that mind you is: Apparently, none of that matters. Because they won’t let me order anything. This all started when my brother was locked out of their accounts for literally using my moms card (with her permission ofc) so they ...
Unless it was a short distance. At $3.50 tip and $45 worth of food it’s not even 10%. As a Dasher if I would’ve seen this and if it was more than about 3 miles I would not accept it. That two or 3 miles also includes my distance to get into the location to pick up the food. . I 4 crash today
Delivery & takeout from the best local restaurants. Breakfast, lunch, dinner and more, delivered safely to your door. Now offering pickup & no-contact delivery.A DoorDash Dasher receives their Red Card as part of their activation kit during orientation, and they then take a course that teaches them how the Red Card works. DoorDash loads the card with the amount required for each order, and then the Dasher uses it as a credit card. Customers use the Red Card when they require payment before delivery.DoorDash refuses to provide refund. I placed my first order with DoorDash last night. Three of the items I ordered were not delivered. All three were the same type of dessert. I have a copy of the order pickup receipt showing they were not included in the order that was picked up. However, I was charged over $25 for the items by DoorDash.Theres 3 sections of town homes on my street. When i go to order food, Door dash wont accept my house numbers on my address. When you go to input my address, it finds it. But as soon as you actually click on it, the house numbers wont stay put in. Ive tried to put in any house address on my street, and it wont work.New User First Month Unlimited $0 Delivery Fee Terms and Conditions. Offer is for a $0 Delivery Fee on orders over $10. Other fees including service fees, small order fees, taxes, and gratuities still apply. Offer remains valid for 30 days after customer’s first order is delivered. Check For Outages Check Your Internet Connection Make Sure Your Credit Card Is Valid Force Close the App Use Doordash.com Uninstall DoorDash Call Customer Support How to Tell if Doordash Is Down It’s not always easy to tell if Doordash is down.Customer Complaint: Doordash came to BBB’s attention in November 2015. A review of the company was done in January 2022. BBB suggests consumers review the company’s Help Section, https://www ...For Android The app is not giving you orders Phone Requirements Find your DoorDash Dasher’s Latest App Version Find the operating system of your device. Android: On your device, go to the Home screen (the one with all the icons), and tap on the Settings icon. Scroll down and tap on About phone. Some information will appear.Legit its so hard to track. I called support a total of 5 different times and got 5 different answers. 1) said my kit was delivered, then backtracked and said i needed to put in a "request form" 2) said my background check didn't clear 3) said my BGC cleared and i was approved for the AK, and that it was to be shipped in 4 days 4) said I wasn't ...Open your DoorDash app. Tap the account icon at the top left of the screen. Tap “Profile”. Tap on the field you would like to update. Tap the “check mark” in the upper right corner. Verify your information through 2-Factor Authentication. On-screen instructions will guide you through the process. What is a self-service refund? Merchants can now request refunds for their Drive (DoorDash’s white label delivery service) orders via the merchant portal. For eligible orders, DoorDash can provide refunds for fees, tips and even the original order value. Successful refunds will be applied to your next invoice. DoorDash delivers what the restaurant gives the driver. They aren’t going to catch everything missing all the time and most of the the restaurants throw everything in a bag, and tie it shut / seal itOn iOS, you can open the DoorDash app, click into Orders → Order History to see the receipt, refunded amount and refund issue date for the order. On Web, you can visit DoorDash.com, click the three lines on the left corner of the homepage and click into Orders. In Orders, you see your Order History and by clicking into the specific Restaurant ... do a chargeback on your credit card. jenniee12_01 • 4 yr. ago. Call your bank and cancel the transaction. •. I had doordash charge me twice, tell me there wasn't a double charge, refuse to look at the email with bank statements in it and was on hold for a half an hour. Says they are escalating the issue. Promotion section won’t open. DoorDash emailed me a 50% off promo code but when I clicked the link my app started to refuse to open the promotions section, what would happen is that it would go out after about 2 seconds. I deleted the app and reinstalled it but it still wouldn’t open, any tips?All of a sudden, Doordash drivers were getting a delivery offer that highlights the number of estimated minutes for a delivery, and then in small print an offer that says something like “Earn $2.50 in DoorDash pay + 100% of tip.”. In other words, all you see is the base pay. No idea what the tip amount is at all.How to Activate . Once an admin has added an employee to the Work Portal, the employee will be sent an email with a link to join and activate their employee benefits.The only options I have are the two buttons at the top right. The refresh 'loop' does virtually nothing, and the three dots only let me log out or go to help. When I contacted support, a got nothing but common troubleshooting tips, all of which did nothing. I would eventually get an email saying they escalated this to an engineer..